Several of Microsoft's Service Release packages have caused a lot of problems,
such as SR-2 for Windows NT which had to be withdrawn completely. With the
release of SR-1 for Office 2000, Microsoft announced it would not happen this
time, that they had tested sufficiently and didn't add new features. They
didn't, and they did, and it has.
MSNBC (a Microsoft / NBC joint venture) has the whole story.
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