Application: Credit Union Mangement, General Office, Computer Telephone Integration.
Main Server: Fiserv data center (in Wisconsin)
Network: Serial Terminals; TCP/IP & NetBIOS over 100BaseT.
Workstations: Data General terminals and PCs running Windows 98
WAN: T1
Client since: 1994
AAx Services: Consulting, Network and Communications Integration,
System Support, Maintenance.
Automation Access recently completely rewired the Cal Adventist
FCU building with Cat-5 cable and appropriate hardware in preparation for a
move from serial termials to network workstations. Over 3000 feet of cable
was pulled, two cables per workstation for any combination of network, serial
connection or telephone. We pulled abandoned cable for several generations of
computer systems out of the ceiling.
For many years Cal Adventist has used Data General serial terminals wired to
a multiplexor which combined all their traffic for connection over a single
phone line. At the Fiserv data center in Wisconsin, a similar multiplexor
separated the traffic and connected it to the serial ports of a Data General
computer. Printers were connect the same way, and there were no local
computers on the credit union system.
Today, PC workstations are slowly displacing the terminals. Both PCs and
terminals are connected by serial cabling to a "port server" which converts
their activity to network packets. In Wisconsin, the Unix host interprets the
traffic directly with software, so no port servers are required there. The PCs
use "terminal emulation" software so the host thinks they are terminals.
Eventually, each PC will get a network card and will talk directly to the host
over the network. The port server will serve only printers.
We replace a hulking multiplexor cabinet and a heaping tangle of wire on the
floor behind it with this (relatively) neat wall mounted backboard.
The devices, on the backboard are (from the bottom):
Digi Port Server, converting 16 serial connections to network traffic.
Digi 16-port Expansion (not needed, but Fiserv sent it).
DSU/CSU connects the router to a T1 telephone line.
Box of spare connectors.
Cisco Access Router including another 16-port port server.
Cisco 10/100 Ethernet Hub.
110 Frame for telephone connections (on wall).
Patch Pannel (48-port Cat-5) to which all workstation wiring is
terminated.
That lonely wire across the bottom of the backboard is the T1 connection
over which all traffic connects to Fiserv. Currently, there is no local
network traffic at all.
When PCs have replaced the terminals and are in turn converted to
network rather than serial, the Digi boxes will go away. The Cisco router has
enough serial ports for the printers. Obviously, the hub will have to be
replaced with one offering more ports since all workstation connections will
go to the hub.
The system will always emulate serial connections over the network and will
never become a "true network" system, because a T1 line has no hope of
supporting the traffic of a Windows network. Even using Windows Terminal
Services the system would be slower and cost hundreds of times more. A Web
based thin client model would work, but still at many times the cost of a
Unix terminal system.
Another system feeding through the same backboard is this CTI (Computer
Telephone Integration) system. This system allows clients of the credit union
to get loan quotes and other information from their telephone at any time of
day or night. This unit contains the "front end" that converses with the
caller, and in turn communicates directly with the Fiserv computers in
Wisconsin. It too replaced a huge noisy box with a heap of telephone wires and
serial cables.
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